"This year, though, Facebook kept getting stuck at "apologize," with the next disaster blowing up before the previous one had time to subside. To the engineers who run Facebook, this is known as a "cascading failure."
What's next: When Uber faced a crisis pileup in 2017, the company responded by switching CEOs. That's almost certainly not going to happen at Facebook, where Zuckerberg still owns a controlling share of the company's voting stock.
Instead, Facebook is likely to accelerate new experiments in governance as it recognizes that algorithms can't always solve human problems.
In November, Zuckerberg announced a plan for a kind of Facebook "Supreme Court" to deal with complex content moderation choices.
The bottom line: If advertisers or users ever flee en masse, we may finally hear more than apologies from Facebook."
https://www.axios.com/facebook-mark-zuckerberg-user-data-privacy-967e835e-0803-49ef-8074-c322db6733da.html
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