Une transition difficile...
" In a rare public apology, Apple CEO Tim Cook on Friday wrote an open letter to customers that acknowledged widespread complaints about the company's new Maps application.
"At Apple, we strive to make world-class products that deliver the best experience possible to our customers," Cook wrote. "With the launch of our new Maps last week, we fell short on this commitment. We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better."
After using Google's (GOOG, Fortune 500) mapping data for five years, Apple (AAPL, Fortune 500) went in a new direction with the iOS 6 update to its mobile operating system, which rolled out to millions of iPhones, iPads and iPod Touch devices on Sept. 19. The new Apple Maps is also built into all iPhone 5s, which went on sale a week ago.
Apple Maps is powered by significantly less data than its predecessor. Google's enormous database of geographical points has been replaced by Yelp's far less substantial list, as well as Apple's own compiled "places of interest" database. In other words, good luck searching for your favorite off-the-beaten-path restaurant if it's not on Yelp. Spelling variations also seem to trip up the new Maps app.
Aucun commentaire:
Enregistrer un commentaire